Workplace mediation provides a confidential and voluntary process for resolving conflicts at a company.
It’s excellent for reducing tension and increasing understanding between parties. One of the biggest benefits is it’s more cost-effective than other forms of conflict resolution, such as litigation or arbitration.
Because it’s a confidential process, it can encourage employees to be more open and honest, therefore preventing disputes from arising in the future.
A skilled workplace mediator can improve communication between employees and groups, along with empowering staff to find their own solutions. All of this helps to build trust and increase job satisfaction.
O’Sullivan Solutions is ideal for all types of mediators seeking advanced training, including those focused on resolving workplace conflicts.
When it comes to workplace mediation, the most effective questions are those that help to uncover the underlying issues and facilitate open and honest communication between the parties involved.
Gerry O’Sullivan delivers high quality online training that focuses on the questions you ask during the process. This includes plenty of sample questions and videos to demonstrate the different techniques. You’ll learn the latest mediation methods which are based on the latest scientific evidence and explored in depth in her book on this subject.
Upcoming online Zoom courses included those in April and May. Alternatively, you might want to sign up to her self-paced learning.
If you’re looking for workplace mediation training, don’t hesitate to get in touch for more information.