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Asking Great Mediation Questions For Better Results

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These original articles were written for website optimisation purposes and are being replaced by in-depth #MediationQuickTips Newsletters to support you in your mediation practice.

Mediation offers many advantages including the fact it reduces costs during a legal process. If done properly, it can achieve a much faster outcome. In cases of divorce, it can help preserve relationships for the sake of children.

The overall success rate of mediation is actually relatively high, especially in commercial mediation. According to The Centre for Effective Dispute Resolution (CEDR) it’s estimated that the overall success of commercial mediation is around 93% of cases being resolved on the day or shortly afterwards.

For the mediator, they must formulate and ask the right questions to produce the best results.

Your use of language and the way questions can be interpreted makes a big difference. Whether it’s commercial or personal mediation, asking great questions is absolutely essential. There are various types of mediation questions which can be deployed at different points. For instance, ‘Journey of Inference’ questions identify the link between interpretations and follow on actions or reactions.

Interested in improving your mediator skills with advanced training?

Unlocking a deadlocked negotiation is often a tricky process. That’s why Gerry O’Sullivan has written a book all about mediation questions and how to improve techniques in this area. Her book The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes is based on the latest neuro scientific research. It includes many case studies and psychological techniques to help you become more advanced in this area.

With over 35 years of experience in this industry, Gerry O’Sullivan has an in-depth knowledge of mediation and the process involved.

If you want to learn how to ask the best mediation questions, find out more about Gerry’s advanced training today.