A successful mediator needs to have a number of key traits, including empathy, a non-judgmental attitude, patience, optimism and the ability to build trust.
An ability to ask great mediation questions is also essential in order to be successful in this career. The right mediation questions ensure you come across as an independent and impartial person.
It’s your job to help the parties involved decide for themselves, rather than make decisions for them as a judge or jury would and this is where incisive mediation questions can be asked to move parties towards solutions.
Continuing professional development (CPD) is crucial for keeping your skills up to date.
Gerry O’Sullivan delivers advanced training which focuses on a key area: the questions you ask to build a rapport with clients and drive that productive dialogue forward. With her online zoom training you can easily get the advanced skills you need to bring parties towards reaching agreement and mediation settlement.
She also offers a self-paced learning package to help you upskill at a time that suits you. This gives you access to the full series of seven modules to help develop your advanced mediation questions capacity.
Having written a book on this subject (The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes), Gerry helps you ask the most incisive questions, whether you’re dealing with a workplace conflict or parties in a divorce.
During her course, you’ll have access to excellent learning resources, including plenty of sample questions and filmed roleplays demonstrating the asking of these questions.
Gerry O’Sullivan’s advanced training provides expert tips that are the result of the latest scientific research.
If you’re looking for advanced mediation training delivered online, find out more about O’Sullivan Solutions today. Or don’t hesitate to get in touch for more information.
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