Skip to content

Advanced Mediation Training for Workplace Conflicts

Sign up!

Get Exclusive Discounts, Access to Resourses and ‘Mediation Quick Tips’

We don’t spam, unsubscribe any time. Privacy Policy

Your experience

‘Subscribe to join my emailing list’ which will give you access to mediation materials and resources, as well as exclusive substantial reductions on mediation questions training costs.  This will be followed by a bi-weekly newsletter: #MediationQuickTips.

These original articles were written for website optimisation purposes and are being replaced by in-depth #MediationQuickTips Newsletters to support you in your mediation practice.

By its nature, mediation is rarely easy. A mediator needs to be a neutral party and never make either person feel they’re taking sides.

Both participants will have a different perspective on the situation, whether it’s in a workplace conflict or during a divorce. They enter mediation with their own narrative firmly in place. It’s your job to ask the right questions to challenge their current thinking, without making them feel threatened or overwhelmed by their emotions. 

Gerry O’Sullivan is a specialist in asking the best questions during mediation, including those involving workplace conflicts. The right questions and the way they’re delivered go a long way.

Her book The Mediators Toolkit Formulating and Asking Questions for Successful Outcomes is designed to help you formulate and ask the most effective questions to achieve the best possible outcome. It explores how we process and communicate information, ways to work with the brain in mediation, methodology to minimise an avoid-threat reflex, neuro linguistic programming, the structure dimension of questions, and much more.

She delivers training centred around the S Questions Model which is based on the latest research in cognitive processing. 

All sorts of disputes can arise in a workplace, from clashes between personalities and work styles, to accusations of bullying or harassment. With Gerry O’Sullivan’s professional training, you can become a better mediator for these types of conflicts. Why not take a look at her qualifications

If you’re looking to learn more about mediation questions, find out more about her advanced training. Don’t hesitate to get in touch for more information.