Rated highly on Amazon, Gerry O’Sullivan’s book has been praised by Kenneth Cloke, one of the best known mediators in the world.
All Gerry O’Sullivan’s training courses are centred around the ideas explored in her book ‘The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes’, which has been commended by Cloke for exploring how the brain responds to conflict.
He further praised it for being, ‘a wonderful, well-researched, fascinating and practical toolkit for mediators that offers fresh insights into how we can help our brains discover the questions that can transform conflicts into opportunities for resolution, learning and improved relationships.’
A renowned expert in his field, Kenneth Cloke is a Director of the Center for Dispute Resolution and has served as a mediator, arbitrator, attorney, coach, consultant and trainer for thirty-five years.
A book highly recommended by experts.
The Mediator’s Toolkit: Formulating and Asking Questions for Successful Outcomes has also been lauded for doing ‘a deep dive into psychology of information and emotion in conflict situations’ by Jennifer Beer, author of The Mediator’s Handbook and negotiation instructor at Wharton School, University of Pennsylvania.
It serves as the ideal basis for CPD training for mediators looking to take their skills to an advanced level.
Why choose Gerry O’Sullivan for your mediator training?
Sign up to Gerry O’Sullivans in-person or online mediation training and you’ll receive even more high quality learning materials on the best mediation questions to ask to produce the best results.
That includes filmed mediation demonstrations, sample questions, and live plenary and group discussions. All of these can improve your skill set and take you to a more advanced level.