Mary Rafferty, B.Ed., M.S.Sc.,M.M.I.I. Mary is an accredited Mediator and Certified Conflict Coach, trained and coached in conflict-related areas in a wide range of organizations and workplaces in the public, community and voluntary sectors. In private practice since 2006, Mary brings her experience from two previous professional careers - education and social work - to a field she is passionate about - helping people to find ways towards greater harmony in their relationships at work, and ultimately better peace of mind.
Mary is an accredited Practitioner Mediator with the Mediators Institute Ireland (M.I.I.), Ireland’s only non-profit professional association for certification and registration of mediators. Mary guest lectures on three post graduate/masters programmes in mediation and conflict resolution and led the Workplace Module on the M.A. in Dispute Resolution at Independent College, Dublin
Mary is also a licensed CINERGY™Conflict Management Coaching trainer and a Certifed Conflict Management Coach since taking Introductory and Advanced CINERGY® Coaching training programmes in 2006 and 2007.
Mary specialises in coaching and mentoring for leaders and managers around difficult conversations in the workplace. She has designed a structured 8-step approach ‘POISE NOW’ to teach and coach leaders and managers to navigate ‘difficult conversations’ with greater clarity and confidence.
Mary is certified to administer the Conflict Dynamics Profile (Eckerd College, Florida), an assessment instrument dealing with conflict behaviors in the workplace which provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict.
Mary also guest lectures on three post graduate/masters programmes in mediation and conflict resolution and led the Workplace Module on the M.A. in Dispute Resolution at Independent College, Dublin.
Mary is a Director of the Mediators’ Institute of Ireland and Director of the Accreditation Policy Committee.
Membership of Professional Bodies:
Web site address: www.consensusmediation.ie