Organisational Consultancy and Facilitation -
 Training and Consultancy

All training programmes can be custom designed to meet the needs of organizations and participants. If you think the programme that you need for your organization is not listed below, then please contact me to discuss your requirements and I will design a course specific to your organization and its requirements.

Organisational and Project Development

• Development of Mission Statements
• Formulation of Aims, Objectives and Actions
• Strategic Workplan Development
• S.W.O.T. Analysis
• Policy Development
• Evaluation Skills and Methods

Management & Staff Development

• Management leadership development
• Team Building
• Group Dynamics
• Roles and Responsibilities
• Decision Making
• Problem Solving
• Motivation of staff and team
• Change Management
• Delegation and Empowerment
• Strategies to Encourage Participation
• Methods of Consultation
• Facilitation Skills
• Conflict Resolution Skills
• Mediation Skills

Equality & Diversity

• Audit and development of workplace Policies and Procedures
• Bullying & Harassment & the Law
• Mediation Skills

Effective Communication

• Audit and development of workplace Policies and Procedures
• Assertive communication
• Listening Skills
• Building Rapport
• Handling criticism and complaints effectively
• Communicating effectively with difficult or negative people

Effective Training

• Identifying Training Needs
• Developing and Implementing a Training Plan
• Evaluating Training Programmes
• Training for Trainers

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