Gerry O'Sullivan Mediator's Toolkit book

 Organisational Consultancy and Facilitation -


Gerry provides consultancy and facilitation in organizational and project management and development, from project initiation through to implementation and evaluation. Gerry has conducted over 30 research and qualitative evaluation contracts. e.g. the “ Health Service Executive’s HAZ Initiative”; “Research into the Information Needs of Asylum Seekers and Migrant workers in Millstreet”; KADE “Know Racism Project”; “Southill Domestic Abuse Project”.

Contracting an external facilitator/trainer offers organisations, workplace teams, inter-agency teams and projects a consultative and safe place to discuss the planning and progress of their work, to voice their views and concerns and to develop learning. This results in the identification of the best approach needed to meet the needs of an organisation and its progress.

During facilitation, teams can identify their aims and objectives and the strategies that they need to employ to achieve their goals. This leads to the development of a realistic and achievable workplan through consultation. Through facilitation and training, they can also explore issues external and internal to their organisation and the means to overcome the challenges facing them.

The development of policies and procedures for organizations is best done through a facilitated process in order for managers and staff to develop an appropriate means to address any issues that may arise in their organisation. If consultation is offered at this level, then the personnel who will use these policies and procedures will have developed ownership over the process and will be more likely to buy into their implementation.

Training in competencies, skills and knowledge enables management and employees to handle their work and their communication methods with each other more effectively, thus reducing poor team dynamics, the risk of conflict, and reduced output from employees.

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