Mediator training and refresher courses available now

Grant Scheme to promote Equality at the Level of Enterprise
Gerry O’Sullivan is on an approved panel of consultants with the Equality Authority delivering training and consultancy through The National Framework Committee for Equal Opportunities at the Level of the Enterprise. If you need to know more about this Grants Scheme through the European Social Fund please contact Gerry O'Sullivan.

"Funded by the Equality Mainstreaming Unit which is jointly funded by the European Social Fund 2007-2013 and by the Equality Authority"

Consultancy and Training available directly from O'Sullivan Solutions
Below is a list of courses readily available, outside the above grant scheme. If you think the course you want is not listed contact me and discuss your requirement and I will be happy to design a course specific to you and your organisation.

Organisational and Project Development

Development of Mission Statements
Formulation of Aims and Objectives
Workplan Development
S.W.O.T. Analysis
Policy Development
Evaluation Skills and Methods

Efficient Communication

Assertive communication
Listening Skills
Body Language
Building Rapport
Handling criticism and complaints effectively
Dealing effectively with negative people
and discouraging attitudes

Effective Training

Identifying Training Needs
Accessing Participants for Training Programmes
Developing and Implementing a Training Plan
Evaluating Training Programmes
Training for Trainers

Management & Staff Development

Conflict Resolution Skills
Bullying & Harassment
Mediation Skills
Equality & Diversity
Workplace Policies and Procedures
Team Building
Group Dynamics
Roles and Responsibilities
Leadership Skills
Decision Making and Problem Solving
Motivation of staff and team
Change Management
Delegation and Empowerment
Strategies to Encourage Participation
Methods of Consultation
Facilitation Skills