Gerry O’Sullivan has accreditation and extensive experience in the fields of Project Development and Implementation, Personal Development, Mediation and Conflict Resolution.

Contracting an external facilitator/trainer offers organisations, workplace teams, inter-agency teams and projects a consultative and safe place to discuss the planning and progress of their work, to voice their views and concerns and to develop learning. This results in the identification of the best approach needed to meet the needs of an organisation and its progress.

Teams can identify their aims and objectives and the strategies that they need to employ to achieve their goals. This leads to the development of a realistic and achievable workplan through consultation. Through facilitation and training, they can also explore issues external and internal to their organisation and the means to overcome the challenges facing them.

The development of policies and procedures for organisations is best done through a facilitated process in order for the workforce to develop an appropriate means to address any issues that may arise in their organisation. If consultation is offered at this level, then the personnel who will use these policies and procedures will have developed ownership over the process and will be more likely to buy into their implementation.

Training in competencies, skills and knowledge will enable management and employees to handle their work and their communication methods with each other more effectively, thus reducing the risk of conflict, poor team dynamics and reduced output.

Facilitation can also be used if there are problems within the team dynamics and the motivation of the team participants that is resulting in poor work performance and the reduction of outputs.