Investigation is the formal procedure used in response to a complaint within an organisation about bullying, harassment and sexual harassment. The Investigation procedure seeks to identify the facts of a case and provides a report outlining its findings. This is done within the framework of the Employment Equality Acts, the Health, Safety and Welfare at Work Act and Common Law.

The investigating officer plays a very important role as the investigation and subsequent action greatly depends on the opinion of the investigating officers. It is necessary to ensure investigating officers are trained and are confident and skilled in making reasonable and informed conclusions. O'Sullivan Solutions can provide this expertise.